Create an Account or Sign in Email Password First Name Last Name Username By creating an account you are agreeing to the Terms Of Use and Privacy Policy. Terms Of Use Terms of Service World Tea AcademyEffective Date: January 1, 2026Last Updated: January 1, 2026 Quick Summary (TL;DR) Lifetime course access. Once you purchase a course, it’s yours for life. We won’t revoke it unless you violate these terms. No refunds after access. Once you can access course materials, sales are final. Your content stays yours. Reviews and comments you post remain your property—we just display them with your first name. Play fair. No spam, fraud, or account sharing. We’ll terminate accounts that violate these terms. Questions? Email wta@australianteamasters.com.au 1. Agreement to Terms By accessing or using World Tea Academy (https://www.worldteaacademy.com), you agree to these Terms of Service. If you don’t agree, don’t use the Site. About Us: World Tea Academy is a Wyoming-registered LLC currently operating from Australia We provide online tea education courses and certifications These terms apply to all users globally 2. Changes to Terms We may update these Terms from time to time. When we do: We’ll update the “Last Updated” date at the top We’ll notify you via email or a notice on the Site for significant changes Continued use of the Site after changes = you accept the new terms 3. Account Registration To purchase and access courses, you need to create an account. 3.1 Account Requirements You must be at least 13 years old You must provide accurate information (name, email, billing address) You’re responsible for keeping your password secure One account per person—no sharing accounts 3.2 Account Termination We may suspend or terminate your account if you: Violate these Terms Engage in fraud or abuse Share course materials illegally Attempt to circumvent payment or access restrictions If we terminate your account for violations, you lose access to all courses—no refunds. 4. Course Access & Lifetime Promise 4.1 Lifetime Access When you purchase a course, you get lifetime access. This means: You can access the course forever Your progress and certifications are maintained permanently We won’t delete your account due to inactivity Course content may be updated or improved, but you’ll always have access 4.2 What Lifetime Access Doesn’t Mean We can discontinue courses. If we retire a course, you’ll keep access to existing materials, but we won’t be obligated to update or maintain it. Technology changes. If our platform changes, we’ll migrate your access, but the format or delivery method might change. You can lose access if you violate terms. Abuse or fraud = account termination. 4.3 Course Enrollment Course purchases are for personal use only You cannot share login credentials or course materials Courses are for individual learning—not for resale or redistribution 5. Payments & Refunds 5.1 Pricing All prices are in USD unless otherwise stated Prices are subject to change, but you’ll pay the price listed at the time of purchase Sales tax may apply depending on your location 5.2 Payment Processing We use Stripe to process payments securely Your payment information is handled by Stripe—we never see your full card details By providing payment information, you authorize us to charge you 5.3 Refund Policy No refunds after course access is granted. Here’s why: Once you can access course materials, you’ve received the product Digital products can’t be “returned” like physical goods We provide course previews and descriptions so you can make informed decisions Exception: If you experience technical issues preventing access within 14 days of purchase, contact us at wta@australianteamasters.com.au and we’ll work with you (refund or technical fix). 5.4 Chargebacks Filing a fraudulent chargeback = immediate account termination and loss of all course access. 6. Intellectual Property 6.1 Our Content Course materials, videos, text, images, and content on the Site are either: Created by World Tea Academy (we own it) Licensed to us (e.g., stock images from Shutterstock) Used under open licenses with proper attribution (e.g., Wikipedia content under Creative Commons) World Tea Academy trademarks and branding are owned by us. You cannot: Download or copy course videos or materials (except PDFs we provide—those are for your personal use only, not for sharing) Record, screenshot, or share course content publicly Distribute, sell, resell, or share any course materials with others Use our trademarks or branding without permission You can: Access courses for personal learning Reference what you learned in your own work (but don’t copy our materials) Share your certification publicly (that’s what it’s for!) 6.2 Your Content If you post reviews, comments, images, or other content on our Site, you keep ownership. You give us permission to display your content on our Site and marketing materials (we’ll only show your first name with reviews). That’s it—we won’t sell it or claim ownership. You can delete your content anytime. Your Responsibilities: Don’t post content you don’t have rights to Don’t post spam, offensive, or illegal content We can remove content that violates these terms 7. Prohibited Uses Don’t use the Site to: Violate any laws or regulations Infringe on anyone’s intellectual property Transmit malware, viruses, or harmful code Attempt to hack, reverse-engineer, or bypass security measures Scrape, harvest, or collect user data without consent Impersonate others or create fake accounts Spam, harass, or abuse other users Share accounts or login credentials Use the Site for any commercial purpose without our permission 8. Shipping & Physical Products If you order physical products (e.g., tea samples, materials): We ship via Australia Post Shipping times vary by location You’re responsible for providing accurate shipping information We’re not liable for lost or delayed shipments (contact the carrier) Physical product refunds are handled case-by-case—contact us 9. Disclaimers & Limitations of Liability 9.1 No Warranties The Site and courses are provided “as is.” We don’t guarantee: Uninterrupted or error-free access That courses will meet your specific needs or expectations That certifications will lead to employment or specific outcomes 9.2 Limitation of Liability To the extent permitted by law, World Tea Academy is not liable for: Loss of profits, revenue, or business opportunities Loss of data or access due to technical issues Indirect, consequential, or incidental damages Our total liability is limited to the amount you paid for the course in question. 9.3 Australian Consumer Law If you’re in Australia, the Australian Consumer Law provides certain guarantees that cannot be excluded. Nothing in these Terms limits those statutory rights. 10. Third-Party Links & Services Our Site may link to third-party websites or services (e.g., payment processors, social media). We’re not responsible for their content, privacy practices, or terms. Use third-party services at your own risk. 11. Termination We may suspend or terminate your access immediately if you violate these Terms. What happens if we terminate your account: You lose access to all courses No refunds for terminated accounts You must stop using any course materials You can delete your account at any time by emailing privacy@australianteamasters.com.au. Account deletion is permanent and cannot be undone. 12. Governing Law & Disputes 12.1 Governing Law These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. 12.2 Dispute Resolution If you have a dispute with us: Contact us first. Email wta@australianteamasters.com.au and we’ll try to resolve it. Informal resolution. We’ll work with you in good faith to find a solution. Legal action. If we can’t resolve it, disputes will be handled in Wyoming courts (or your local jurisdiction if required by law). 12.3 Australian Users If you’re in Australia and have a complaint, you can also contact the Australian Competition & Consumer Commission (ACCC) or your local consumer protection agency. 13. General Provisions 13.1 Entire Agreement These Terms, along with our Privacy Policy, constitute the entire agreement between you and World Tea Academy. 13.2 Severability If any part of these Terms is found to be unenforceable, the rest remains in effect. 13.3 No Waiver Our failure to enforce any provision doesn’t waive our right to enforce it later. 13.4 Assignment We can transfer these Terms to another entity (e.g., in a merger or sale). You can’t transfer your account or course access to anyone else. 14. Contact Us Questions about these Terms? Contact us: Support Inquiries: Email: wta@australianteamasters.com.au Privacy Requests: privacy@australianteamasters.com.au Mailing Address:World Tea Academy107 Ryrie StreetGeelong, VIC 3220Australia Note: We’re a US-registered LLC (Wyoming) currently operating from Australia. By using World Tea Academy, you acknowledge these Terms of Service. If something doesn’t make sense or you have concerns, reach out—we’re here to help. × Privacy Policy Privacy Policy World Tea AcademyEffective Date: January 1, 2026Last Updated: January 1, 2026 Quick Summary (TL;DR) Lifetime access means lifetime. Your courses and progress stay with you forever. We won’t delete your account due to inactivity. Analytics tools: We use Google Analytics, Lucky Orange, and Metorik to understand how the Site is being used. Helps us fix what’s broken. You can manage cookies in your browser, and some providers offer opt-out tools (see Cookie Policy below). Payments through Stripe. We don’t store your card details – Stripe handles that securely. Delete your account = lose your courses. This can’t be undone. Think carefully before requesting deletion. We don’t sell your data. Never have, never will. Questions or privacy requests: Email privacy@australianteamasters.com.au 1. Introduction We’re World Tea Academy. We take your privacy seriously. This policy explains what data we collect, why we need it, and what we do with it. This applies to: Our website Emails we send you Any interactions with our ads elsewhere online By using our Site, you acknowledge this policy and understand how we collect and use information as described below. 2. Information We Collect 2.1 Information You Provide to Us We collect information that you voluntarily provide when you: Create an account to access courses and earn certifications Purchase courses (all courses include lifetime access) Complete course lessons, quizzes, and certification exams Subscribe to our newsletter or educational content Contact us for support or course inquiries Leave course reviews or share tea tasting notes This information may include: Full name Email address Mailing/billing address Phone number (if provided) Payment information (processed securely by our payment processors) Course enrollment information Communication preferences Any other information you choose to provide 2.2 Information Automatically Collected When you visit our Site, we automatically collect certain information about your device and browsing behavior: Device Information: IP address Browser type and version Device type and operating system Unique device identifiers Mobile network information Usage Information: Pages visited and time spent on pages Referring/exit pages Date and time stamps Clickstream data Course progress and completion data Search queries on our Site Location Information: General geographic location based on IP address Precise location (only if you grant permission) 2.3 Cookies and Tracking Technologies We use cookies, web beacons, pixels, and similar tracking technologies to collect information and improve your experience. See Section 9 (Cookie Policy) for detailed information. 3. How We Use Your Information We use the information we collect to: 3.1 Provide and Improve Services Process your orders and deliver purchased courses/products Create and manage your account Send order confirmations and course access information Provide customer support Improve our Site functionality and user experience Develop new products and services 3.2 Marketing and Communications Send emails about new courses and offers (only if you’ve opted in) Show you relevant ads Send newsletters with tea education content Occasionally ask for feedback to improve 3.3 Analytics and Business Operations Understand how people use the Site (what works, what doesn’t) Prevent fraud and keep accounts secure Meet legal requirements (taxes, data protection laws, etc.) Handle disputes or issues that come up 3.4 Legal Requirements Comply with laws and regulations Respond to valid legal requests Enforce our Terms of Service when needed 4. Third-Party Services and Data Sharing We use third-party tools to run the Site and handle payments. These companies are contractually bound to keep your data secure and not misuse it. We rely on trusted, industry-standard providers. 4.1 Analytics Services Google Analytics What it does: Tracks Site traffic and how people navigate the Site What it collects: Page views, time on Site, device type, general location Our IDs: G-V1DT3TZ2Y7, GT-TNLB3ND Opt-out: Browser extension here Lucky Orange What it does: Records sessions and creates heatmaps so we can see where people click and scroll What it collects: Mouse movements, clicks, scrolling, form interactions Why: Helps us find confusing parts of the Site Metorik What it does: E-commerce analytics for orders and customer data What it collects: Purchase history, cart activity, how you found us (UTM parameters) Cookie retention: 6 months 4.2 Marketing and Funnel Tools WooFunnels What it does: Tracks the checkout process and conversions What it collects: Page views, conversion events, UTM parameters 4.3 Security and Spam Prevention CleanTalk What it does: Blocks spam on forms and comments What it collects: Email addresses, IP addresses, browser info 4.4 Payment Processor Stripe What it does: Processes all payments What it collects: Name, billing address, payment card details Important: We never see or store your complete card details. Stripe handles all payment data securely (PCI DSS compliant). 4.5 Shipping Provider Australia Post What it does: Handles shipping for physical products What we share: Your name and shipping address to create shipping labels Why: Can’t ship without it 4.6 Hosting & Infrastructure Our website and application data are hosted primarily on servers in the United States using reputable cloud infrastructure providers, including Google-operated data centers. These providers process data on our behalf under contractual obligations that include confidentiality, security, and data protection requirements. 4.7 Email Service Provider Postmark What it does: Sends transactional and marketing emails What it collects: Email open rates, link click tracking Why: Helps us understand which emails are useful and which aren’t 4.8 CDN & Security Cloudflare What it does: Content delivery network (CDN) and DDoS protection What it collects: IP addresses, browser information, request logs Why: Speeds up the site and protects against attacks Privacy Policy: View Cloudflare privacy policy 4.9 Other Service Providers We may share information with: IT service providers (for technical support and maintenance) Professional advisors (lawyers, accountants, auditors) 4.10 Business Transfers If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our Site. 4.11 Legal Requirements We may disclose your information if required to do so by law or in response to: Court orders or subpoenas Government or law enforcement requests Legal proceedings Protection of our rights, property, or safety Prevention of fraud or illegal activity 4.12 With Your Consent We may share your information for any other purpose disclosed to you with your consent. 5. Data Retention We keep your data as long as we need it—or as long as the law requires. Here’s the breakdown: Retention Periods: Account & Course Access: Maintained for lifetime as long as you have purchased courses (we provide lifetime access to all courses purchased) Course Progress Data: Retained indefinitely to maintain your lifetime course access and certifications Purchase Records: 7 years minimum (required for tax/accounting and to honor lifetime access guarantee) Marketing Data: Until you unsubscribe or we determine it is no longer needed (typically after a period of inactivity) Analytics Data: 26 months (Google Analytics default) Security Logs: 90 days to 1 year Important: Since we promise lifetime course access, we keep your account data forever unless you explicitly ask us to delete it. If you delete your account, you lose access to everything you’ve purchased—no refunds, no recovery. 6. Data Security We use industry-standard security to protect your data from unauthorized access or breaches. Security Measures Include: SSL/TLS encryption for data transmission Secure payment processing (PCI DSS compliant processors) Regular security audits and updates Access controls and authentication Employee training on data protection Secure data backup procedures Reality check: No online system can be guaranteed 100% secure We do our best, but we can’t guarantee absolute security Keep your password secure—that’s on you 7. Your Privacy Rights 7.1 All Users You have the right to: Access: Request a copy of the personal information we hold about you Correction: Request correction of inaccurate or incomplete information Deletion: Request deletion of your personal information (subject to legal obligations) Opt-Out: Unsubscribe from marketing communications at any time Portability: Request your data in a structured, machine-readable format Objection: Object to processing of your information for certain purposes 7.2 California Residents (CCPA/CPRA Rights) If you’re in California, you get some extra rights under state law: Right to Know: Categories of personal information collected Specific pieces of personal information collected Sources of personal information Purposes for collecting/sharing personal information Categories of third parties with whom we share information Note: Most of this information is already described in Section 2 (Information We Collect) and Section 4 (Third-Party Services). If you need specific details about YOUR data, email us. Right to Delete: Request deletion of personal information we collected from you (subject to exceptions) Right to Opt-Out: We do not “sell” personal information as defined by CCPA You have the right to opt-out of sharing for cross-context behavioral advertising You can request an opt-out by emailing us (see “To Exercise Your Rights” below) Do Not Sell or Share (California) We do not sell personal information. Some advertising technologies may be considered “sharing” under California law when used for cross-context behavioral advertising. You can opt-out by emailing us atprivacy@australianteamasters.com.au with the subject line“Do Not Sell or Share Request”. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information as defined by CPRA To Exercise Your Rights: Email: privacy@australianteamasters.com.au Subject Line: “California Privacy Rights Request” We will respond within 45 days Verification:We’ll confirm your identity by verifying your account email and, if needed, requesting additional information related to your account or most recent order. This helps protect you from unauthorized requests. Using an Agent:You can have someone make requests on your behalf—just need proof they’re authorized. 7.3 European Users (GDPR Rights) If you’re in Europe (EEA, UK, or Switzerland), GDPR gives you these rights: Legal Basis for Processing: Contract: Processing necessary to fulfill our contract with you (course delivery, payment processing) Legitimate Interest: Analytics, fraud prevention, marketing to existing customers Consent: Newsletter subscriptions, optional tracking Legal Obligation: Tax records, legal compliance Additional Rights: Right to withdraw consent at any time Right to lodge a complaint with your supervisory authority Right to restrict processing Right to data portability International Data Transfers:We’re based in the US. If you’re outside the US, your data gets transferred here. US laws might not be as strict as yours, but we use standard security practices to keep it safe. 8. Children’s Privacy Our Site isn’t for kids under 13, and we don’t knowingly collect their data. If you’re under 13, don’t use the Site, create accounts, or buy anything. If we accidentally collect data from a kid under 13, we’ll delete it immediately. Parents, if you think this happened, email us at privacy@australianteamasters.com.au. Note: Parents are responsible for supervising minors using our Site. 9. Cookie Policy 9.1 What Are Cookies? Cookies are tiny files saved on your device when you visit. They help us recognize you and remember things like your login or preferences. 9.2 Types of Cookies We Use Strictly Necessary Cookies: Essential for Site operation Enable navigation and basic features Cannot be disabled without affecting Site functionality Examples: Session management, security tokens Performance/Analytics Cookies: Collect information about how you use our Site Help us improve Site performance Providers: Google Analytics, Lucky Orange, Metorik Retention: Up to 26 months Functionality Cookies: Remember your preferences and choices Provide enhanced features Examples: Language preferences, course progress Marketing/Advertising Cookies: Track your browsing across websites Display relevant advertisements Measure ad campaign effectiveness Providers: Google Ads (if enabled), Facebook Pixel (if enabled) Where required by law: Marketing cookies are only used after you provide consent. Source Tracking Cookies (Metorik): Track how you found our Site (UTM parameters, referrers) Retention: 6 months Cookie Name: mtk_src_trk 9.3 Third-Party Cookies Some cookies are placed by third-party services on our Site: Google Analytics Lucky Orange WooFunnels tracking scripts Payment processor (Stripe) Social media platforms (if you interact with social buttons) 9.4 Managing Cookies Browser Settings:Most browsers allow you to: View cookies stored on your device Delete cookies Block all cookies Block third-party cookies Receive notifications before cookies are stored Note: Blocking cookies may affect Site functionality and your user experience. Cookie Management Links: Chrome: chrome://settings/cookies Firefox: about:preferences#privacy Safari: Preferences > Privacy Edge: edge://settings/privacy Opt-Out Tools: Google Analytics opt-out add-on NAI opt-out page DAA opt-out page 9.5 Do Not Track Signals Some browsers have “Do Not Track” (DNT) features. We do not currently respond to DNT signals, as there is no universal standard for how to interpret them. 10. User-Generated Content If you post reviews, images, or videos on our Site: Public Information: Your content will be publicly visible It may be viewed by other users and third parties It may be indexed by search engines Content Rights: You’re giving us permission to display and share what you post (but you still own it) We won’t sell your content or use it inappropriately How We Protect Your Privacy: We avoid displaying your full name where possible—using first name only or initials We minimize personally identifiable information in public displays We take privacy seriously and design features with your anonymity in mind Moderation: We can remove content that violates our policies or is inappropriate We might edit content if legally required or for clarity Privacy Consideration: Do not include sensitive personal information in public content Once published, content may be copied or shared by others Deletion requests may not remove all copies from the internet 11. Third-Party Links Our Site may contain links to third-party websites, applications, or services that we do not own or control. Important: This Privacy Policy does not apply to third-party sites We are not responsible for third-party privacy practices Third-party sites have their own privacy policies We encourage you to review their policies before providing information Third-Party Content: Social media widgets and share buttons Embedded videos (YouTube, Vimeo) External resources and references Partner or affiliate sites 12. Email Marketing and Communications 12.1 Types of Emails Transactional Emails (Cannot Opt-Out): Order confirmations Course access credentials Account notifications Password resets Important service updates Marketing Emails (Can Opt-Out): Promotional offers New course announcements Newsletters Special events 12.2 Opting Out To Unsubscribe: Click the “Unsubscribe” link in any marketing email Email us at privacy@australianteamasters.com.au Log into your account and update email preferences Processing Time: Up to 10 business days Note: You will still receive transactional emails necessary for your account and purchases. 13. Data Breach Notification If there’s a data breach that affects your info: What we’ll do: Investigate immediately Lock down systems to prevent further damage Figure out who’s affected and how bad it is Notify you as required by applicable law, and as promptly as reasonably possible Report to authorities as needed What we’ll tell you: What happened What data was affected What we’re doing about it What you should do to protect yourself How to reach us with questions How We Will Notify You: Email to the address on file Prominent notice on our Site Other methods as required by applicable law 14. International Users and Data Transfers World Tea Academy is a Wyoming-registered limited liability company (LLC) in the United States. While our operational team is based in Australia, the company’s data governance framework is designed to comply with applicable United States privacy laws. Server Location: Our core application servers are located primarily in the United States. Some third-party providers (such as CDNs and security services) may process limited technical data globally to deliver and protect the Site. International Orders:If you’re accessing our Site from outside the United States: Your information will be transferred to and processed in the U.S. U.S. data protection laws may differ from those in your country By using our Site, you understand your information may be transferred to and processed in the U.S. What We Do: We use industry-standard security measures We work with service providers who maintain appropriate data protection standards Where required by law, we rely on appropriate safeguards for international transfers (such as contractual protections). 15. Changes to This Privacy Policy We might update this policy when things change—new features, legal requirements, whatever. When we update: We’ll post the new version here We’ll update the date at the top For big changes, we’ll put up a notice on the Site or email you Continuing to use the Site after changes = you’re cool with the updates. 16. Contact Us Questions? Concerns? Want to request something? Email us: Privacy Inquiries: Email: privacy@australianteamasters.com.au Subject Line: “Privacy Policy Inquiry” or “Privacy Rights Request” Response Time: We will respond within 30 days (45 days for California residents) General Contact: Website: https://www.worldteaacademy.com Contact Page: https://www.worldteaacademy.com/contact Mailing Address:World Tea Academy107 Ryrie StreetGeelong, VIC 3220Australia Note: We’re a US-registered LLC (Wyoming) operating from Australia. For California Residents:If you are not satisfied with our response to your privacy request, you may contact the California Attorney General at: https://oag.ca.gov/contact For EEA Residents:If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. 17. Additional Information 17.1 Automated Decision Making We don’t use AI or algorithms to make decisions that legally affect you. The automated stuff we do use: Spam filters on forms Fraud detection on payments Course suggestions based on what you’ve looked at Nothing major—and humans review flagged stuff anyway. 17.2 Account Deletion To delete your account and associated data: Email privacy@australianteamasters.com.au from your account email with subject “Account Deletion Request” We may request additional information to verify your identity (for example, an order number or billing postcode) before processing deletion We will process your request within 30 days What Happens: Your account will be permanently deleted You will lose lifetime access to all purchased courses – this cannot be undone Course progress, certifications, and completion records will be deleted Personal information will be removed from active databases Some information may be retained in encrypted backup systems for up to 90 days before permanent deletion Purchase records may be retained for legal/tax purposes (anonymized where possible) What Is Not Deleted: Legally required financial records Information necessary for fraud prevention Anonymized analytics data that cannot identify you 17.3 Lifetime Course Access We honor our lifetime access promise: All courses purchased include lifetime access Your account remains active indefinitely, even if inactive We will never delete accounts with purchased courses due to inactivity Course progress, certifications, and completion records are maintained permanently Note: If you request account deletion, you will permanently lose access to all purchased courses and cannot recover them. 18. Summary of Your Rights Quick Reference: ✓ Access – Request a copy of your data ✓ Correct – Fix inaccurate information ✓ Delete – Request deletion (subject to legal requirements) ✓ Opt-Out – Unsubscribe from marketing ✓ Port – Receive your data in a portable format ✓ Object – Object to certain processing activities ✓ Restrict – Request limited processing ✓ Complain – File a complaint with supervisory authorities California Residents Also Have: ✓ Right to know what data is collected and shared ✓ Right to opt-out of data sharing (we don’t sell data) ✓ Right to non-discrimination for exercising rights To Exercise Rights: Email privacy@australianteamasters.com.au By using our Site, you acknowledge this privacy policy. If something doesn’t make sense or you have concerns, reach out – we’re here to help. ×